When a Death Occurs


When a Loss Occurs at Home:

When a loved one passes away unexpectedly at home without prior home health care or hospice arrangements, we understand that the situation can be overwhelming. Your first step should be to contact your local authorities or emergency services. If there's an advanced directive or a do-not-resuscitate (DNR) in place, please inform the first responders upon their arrival. They will assess the situation and, if necessary, contact the local coroner or medical examiner to officially declare the passing. For those who had end-of-life home services in place, we recommend reaching out to the agency for guidance and next steps, as they can typically confirm a home death without the involvement of additional authorities.

If you have already chosen Henry Funeral Home as your preferred partner, you are welcome to contact us for assistance in arranging transportation and care for your loved one. In some cases, the coroner may require additional time to complete an investigation into the cause of death, and they will provide guidance during that period. If you have not yet selected a funeral home, you may take the time you need to make that decision. During this sensitive time, refrain from moving or altering anything in the home while awaiting the arrival of first responders. You may choose to spend some precious moments saying your goodbyes before your loved one is transported to our mortuary or the coroner's office. Please also ensure the security of your home, valuables, and property after authorities depart, and make arrangements for the immediate care of any pets if necessary.

When a Loss Occurs at a Hospital or Care Facility

If a loved one passes away in a hospital or another care facility, the dedicated staff there will assist in coordinating the discharge process. It is essential to clarify whether the facility will notify your chosen funeral home or if you should contact us directly. The timing of your loved one's release into our care may vary, but our staff will keep you informed throughout the process. Most hospice facilities have pre-arranged end-of-life plans in place and will handle all necessary details after a passing occurs.

When a Loss Occurs Away From Home

When a person passes away while away from home, it's important to understand that first responders or local authorities must confirm the cause of death before releasing the deceased to a funeral home. In such cases, you will need to select a funeral home near your current location to handle immediate arrangements. Henry Funeral Home will work closely with your hometown funeral home to coordinate the transportation of your loved one into our care or make alternative arrangements as needed. Rest assured, we are here to support you during this challenging time, no matter where it occurs.

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